Other

If you live in an apartment building, delivery is made to your door, and if you live in a house, delivery is made to your gate.

If the sender has selected this option when issuing the AWB, you can benefit from this service. You can only check the content in the presence of the courier.

If you’ve received an incomplete order, non-functional products, or products with signs of damage, you’ll need to contact the seller.

We recommend contacting the sender, or you can cancel it from the SAMEDAY App, in the ‘Delivery Options‘ section.