Your relationship with us has received an upgrade

SAMY | chatbot


I’m SAMY, your virtual assistant from Sameday! I know it sounds fancy, but don’t worry, I’m a simple and humorous guy, ready to help you at any time.

Why a virtual assistant?

You ask yourself, why would you choose me, a virtual assistant? Well, I got you! I know that the world is constantly moving, and you need fast and efficient support. So, I come to the rescue with my technological superpowers and my virtual smile always ready to cheer you up.

Let me tell you the advantages of having me by your side:

  • 24/7 Availability

    I'm always here to respond to your requests! No breaks, sleep, or coffee needed – I'm available 24/7 for you. Yes, you heard right, non-stop service to make your life easier.

  • Simplifying the parcel tracking process

    Tracking packages becomes a breeze with me! Just provide me your phone number or AWB, and I'll immediately let you know the status of your parcels, without unnecessary clicks or complications. Everything is simple and efficient!

  • Real-time information and updates

    You guessed it! I provide you instant information about delivery, delays, or anything else important in your relationship with Sameday. Say goodbye to wasted minutes on the phone!

  • Step-by-step guidance

    I like being your personal guide, so I'll assist you step by step through the interactive menu. You're not alone, I assure you! With me by your side, your requests will be solved in an instant.

  • Quick and efficient responses

    Need answers? Don't worry! With me, you have solutions at your fingertips – quick and efficient. This way, you can save precious time to place new orders and enjoy your favorite products.

  • Time saving

    Your time is valuable, and interacting with me matches that! No delays or headaches, with me, everything is fast and efficient.

  • Accessibility and user-friendliness

    By the way, know that I'll be just a click away, right on the website No need to worry about downloading or accessing other complicated platforms. With me, it's a breeze!

  • Autonomy and independence

    Want to be independent? With me, you can have freedom! You have access to information without the need for other interactions. So, here I am, your autonomous friend!

  • Access to Your Conversations

    And you know what's even cooler? At the end of the conversation, I'll send you a history of our chat so you can have quick access to important information and feel in control.

  • Consistency in providing information

    And yes, I forgot to mention that I'm quite consistent when it comes to information. No human error or confusion in communication, I promise!

I know I’m not perfect, but I learn every day to be better for you. Until then, don’t forget you can continue to reach us through the channels you’re already used to.

So, let’s meet virtually as soon as possible! Until then, my colleagues are available here. Smile and leave the worries to me!

With warmth,
SAMY, your virtual assistant from Sameday